Our FREE Aftercare Services

Approximate appointment time 60 minutes

Booked after hearing aid evaluation / assessment if needed

In clinic only - does not include home visits

All Children must be accompanied by an adult.

This appointment is booked after your child’s hearing aid evaluation if needed

Approximate appointment time 90 minutes

Free (in clinic only) - up to 4 per year.

Does not include home visits. Our home visit follow up surcharge is £35 (up to 4 per year)

Approximate appointment time 45 Minutes

In clinic drop off only - does not include home visits

Hearing aids can be dropped off and collected at the clinic by yourself or a family member (or posted to us by recorded delivery)

6 monthly clean & checks are recommended to maintain your hearing aids preventing the need for repairs

We will then take a look as soon as we can and contact you to let you know when your hearing aid/s are ready to collect, or if they need to be sent for repair. (manufacturers cost of repair not included)

Please note: this is not a sit-down appointment and is for drop-off only. If you want a sit-down appointment, need a fine-tune or alteration of your hearing aids settings, have questions about the aids, or have concerns that your hearing has changed - please let us know in reply to this email and we will offer you a dedicated face to face follow up appointment.

Approximate appointment drop off time 15 minutes.

1 Free hearing test reassessment after hearing aid fitting for all Tracy James Hearing hearing aid customers.

in-clinic only - does not include home visits

Approximate appointment time 60 minutes

Unlimited manual removal.

Up to 4 microsuction / irrigation a year.

In clinic only, does not include home visits

Approximate appointment time 30 minutes